Privacy policy

Privacy Policy – Nakama Verse

Last updated: June 2026

This Privacy Policy describes how Nakama Verse (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

This policy applies to customers worldwide and is designed to comply with applicable data protection laws, including the GDPR (European Union) and other international privacy regulations where applicable.

By using our website, you agree to the practices described below.

1. Information We Collect

When you use our store, we may collect the following personal information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by third-party providers; we do not store full payment details)
  • Order history and purchase details
  • IP address and device/browser information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping and delivery updates
  • Offer customer support
  • Prevent fraudulent transactions
  • Improve our website and user experience
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We only share your information with trusted third parties necessary to operate our business, such as:

  • Payment processors
  • Shipping and logistics companies
  • Shopify and other e-commerce service providers
  • Analytics tools (for website performance improvement)

These providers only receive the information required to perform their services.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us at:
📧 supportnakamaverse@gmail.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality
  • Analyze traffic and user behavior
  • Enhance user experience

You can disable cookies in your browser settings, but some parts of the website may not function properly.

7. International Data Transfers

As we operate internationally, your data may be processed outside your country of residence.

When this occurs, we take appropriate steps to ensure your data is protected in accordance with applicable laws.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Third-Party Services

Our store may use third-party services (such as Shopify, payment gateways, and analytics tools). Each third party has its own privacy policy governing how they handle your data.

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

📧 supportnakamaverse@gmail.com